We regularly solicit comments from the people who have entrusted us with their loved ones. Dozens of comments are received monthly at all of our funeral homes. We use these comments to improve and expand our services. We are proud to share just a very few of the comments we receive from the families we have served.
- I would like to thank Brianne, Jim, and Nick for their kindness and professionalism during a difficult time for my family. I found them all to be kind, courteous, and efficient, making what otherwise seemed like a daunting experience much less so. You guys were truly terrific!
- Brianne went above and beyond to help me take care of my dad. She is kind and on top of things. My husband and I came in on a Monday from Michigan for the week and weren’t sure if everything would be settled before we had to fly out Saturday. The death certificate had an error and she jumped on it to get it corrected within a day. She made sure the cremation was handled and gave me direct contacts to the Montana State Veterans Cemetery. Because of her, we were able to have the service on Friday. I can’t thank her and her staff enough for making everything happen!
- I appreciated very much the time Brianne spent with us. I was extremely stressed after all the time I had spent on the phone trying to get info on my brother & dealing with a third party. Brianne’s soothing demeanor calmed me down. Everything she did for us was done with kindness and caring compassion. She allowed us to sit and take our time. That was exactly what I needed. For the first time in over a month, I took a deep breath and began to decompress. Sending a Thank You card was unexpected, but received with great appreciation.
We have omitted the names of the family member or members who submitted the above comments out of respect for their privacy.